This Privacy Policy describes how Coral Perfumes (the "Site", "we", "us", or "our") collects, uses, stores, and discloses your personal information when you visit, use our services, or make a purchase from coralperfumes.com (the "Site") or otherwise communicate with us regarding the Site (collectively, the "Services").

For the purposes of this Privacy Policy, "you" and "your" refer to any individual whose personal data is collected in accordance with this policy, including customers and website visitors.

This Privacy Policy is issued in accordance with the Data Protection Act 2017 of the Republic of Mauritius.

By accessing or using the Services, you acknowledge that you have read, understood, and agree to the collection and processing of your personal data as described in this Privacy Policy.

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Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect operational, legal, or regulatory changes. Any updates will be posted on the Site with a revised “Last updated” date. Continued use of the Services after such changes constitutes acceptance of the updated Privacy Policy.

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Data Controller

For the purposes of the Data Protection Act 2017 (Mauritius), the Data Controller is:

Coral Perfumes
Email: care@coralperfumes.com

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How We Collect and Use Your Personal Information

We collect and process personal information lawfully, fairly, and transparently. The personal data we collect depends on how you interact with our Services.

We process your personal information for the following lawful purposes:

• Performance of a contract (order processing, account management)

• Compliance with legal obligations

• Legitimate business interests (service improvement, fraud prevention)

• Your consent, where required (marketing communications)

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What Personal Information We Collect

Information Collected Directly from You

• Contact details (name, address, phone number, email)

• Order and transaction information (billing and shipping details, payment confirmation)

• Account credentials (username and encrypted password)

• Communications with customer support

Providing certain personal information is necessary to access specific features of the Services. Failure to provide such information may limit functionality.

Information Collected Automatically

We collect usage and technical information through cookies and similar technologies, including:

• IP address

• Browser and device information

• Interaction data and browsing behavior

Information from Third Parties

We may receive personal data from:

• E-commerce and hosting platforms (e.g., Shopify)

• Payment service providers

• Marketing and analytics partners

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How We Use Your Personal Information

We use personal data to:

• Process and fulfill orders

• Manage customer accounts

• Communicate regarding orders, returns, and service updates

• Improve website performance and user experience

• Send marketing communications (subject to consent and opt-out rights)

• Detect fraud and ensure platform security

• Comply with applicable legal obligations

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Cookies

Our Site uses cookies to enhance functionality, remember user preferences, and analyze traffic. Third-party cookies may be used for analytics and advertising purposes. You may manage or disable cookies via your browser settings; however, this may affect certain Site features.

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Disclosure of Personal Information

We may disclose your personal data to:

• Service providers and vendors acting on our behalf (payment processors, logistics partners)

• Marketing and analytics partners

• Affiliates within our business group

• Regulatory authorities or law enforcement where legally required

• Third parties with your explicit consent

All disclosures are made in compliance with the Data Protection Act 2017.

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International Data Transfers

Your personal data may be transferred and processed outside Mauritius. Where such transfers occur, we ensure that:

• The receiving country provides an adequate level of data protection, or

• Appropriate safeguards are in place to protect your personal data, in accordance with Mauritian law

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Data Retention

We retain personal information only for as long as necessary to:

• Fulfill the purposes for which it was collected

• Comply with legal, accounting, or regulatory requirements

• Resolve disputes and enforce agreements

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Security of Your Information

We implement appropriate technical and organizational security measures to protect your personal data. However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.

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Children’s Data

Our Services are not directed to children, and we do not knowingly collect personal data from individuals under the age of 18. If such data is identified, it will be deleted promptly.

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Your Rights Under Mauritius Law

Under the Data Protection Act 2017 (Mauritius), you have the right to:

• Access your personal data

• Request correction or erasure of inaccurate or unlawfully processed data

• Object to processing for marketing purposes

• Withdraw consent where processing is based on consent

• Lodge a complaint with the Data Protection Office of Mauritius

Requests may require verification of identity before processing.

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Complaints & Regulatory Authority

If you believe your personal data has been processed in violation of applicable law, you may contact us directly. You also have the right to lodge a complaint with:

Data Protection Office (Mauritius)
Republic of Mauritius

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Third-Party Links

Our Site may contain links to third-party websites. We are not responsible for their privacy practices and recommend reviewing their privacy policies before providing personal data.

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Contact Us

For any questions, data access requests, or privacy concerns, please contact:

Coral Perfumes
📧 Email: care@coralperfumes.com